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Two ways of thinking clearly, and why they’re different

There is a lazy but persistent habit in most professional environments, regulatory ones included, it’s reasoning by comparison. A new proposal arrives on your desk, and the instinct is to ask what it resembles, as in: where have I seen this before? Following this approach is not problematic, it’s efficient. It’s efficient because to rebuild understanding from scratch for every decision …

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The story of an African Post Office

I was born in East London, a small, scenic town found along the South African coast of the Eastern Cape. A beautiful, sometimes wild place. I grew up in the suburb of Berea, and not far from where I lived, there was a post office. As a youngster, I have very fond memories of taking walks hand in hand with …

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What Are Mental Models?

It was Charlie Munger of Berkshire Hathaway, the unrelenting American investor, philanthropist, and intellectual and investment partner of Warren Buffett who is well known for using mental models. Why are they important? He believed they were key to making better investment decisions. Charlie Munger “What you need is a latticework of mental models in your head. And, with that system, …

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Unlocking Efficiency with Pareto

Vilfredo Pareto (1848–1923) was an Italian economist, sociologist, and philosopher. He is best known for developing the ‘Pareto Principle’. It is also called the ‘80/20 rule’. He observed that roughly 80% of effects come from 20% of causes. He for example found that at the time in Italy approximately 20% of the population owned 80% of the land. Further analysis …

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Navigating Workplace Conflicts

Getting along with people you don’t like at work can be challenging. Still, it is often necessary for maintaining a positive and productive work environment.  People behave the way they do for two main reasons. They either don’t know any different or their behavior helps them avoid situations they don’t want to be in. The challenge to overcome obstacles resides …

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Why Successful Companies Must Evolve

Understanding Your Business Successful companies continually ask, “What is our business?” Complacency can easily set in with success, leading companies to believe that their winning streak will continue indefinitely. However, just as lottery winners don’t play the same numbers again, businesses shouldn’t assume that the same strategy will keep yielding victories. Challenging a successful formula is rarely popular. It involves …